Technical Support

TECHNICAL SUPPORT

PRODUCTION PROCESS & QC SYSTEM( WAREHOUSING SYSTEM)

♦ Quality Control: Design programming, Materials, Accessory suppliers, Processes
♦ Production Process: Quality control, customization (parameters, multilingual system)
♦ High quality machinery: stable, safe, durable, effective and effecient

RAW MATERIAL SUPPLIER

• Use aluminum alloy raw materials to ensure more durable/wear-resistant equipment

• Accessories and materials are processed by precision cutting instruments, the most accurate to 0.00MM. Therefore, the machine production process becomes more stable, and the quality of the finished product is stable.

• Use of internationally renowned brands of electrical components such as high machine safety, low failure rate, long service life and so on.

STRICT CONTROL QUALITY

Perfect QC system and service system: open and digital, trustworthy
• Strictly control production process: machinery undergoes strict QC inspection by senior engineers, sample testing, sending samples to customers for confirmation, supervising the safe disassembly of machinery, and packaging for shipment.
• Strong storage system and logistics system to ensure that customers receive the required accessories within a week
• Can be customized personalized machinery: as OBM own factory we are independent from research, design, production, sales, support OEM & ODM orders

HIGH-TECH RESEARCH & DEVELOPMENT

High-tech research and development: labor saving, custom-made machinery, multilingual system
• High degree of mechanical automation, easy operation, one person can operate more than one machine at the same time, saving labor costs
• Wide range of machine parameters, to meet the multifaceted needs of customers
• Mechanical system and manual can choose multiple languages, provide multilingual after-sales service

PACKING SYSTEM & SHIPPING

PACKING PROCESS

• Preparation before packing: check machine operation, proofing, sample customer satisfaction feedback, power off and check safety factors.

• Packaging process: careful professional dismantling, anti-rust as well as reinforcement treatment of the machine, and finally shock absorption into the box.

QUALITY PACKAGE MATERIALS

• Wooden box material using glued Polywood case, no solid wood, fumigation-free.

• than with PE film or other materials waterproof, so as to avoid rusting of the machine, and play a shock-absorbing, anti-collision role.

RIGOROUS SHIPPING PROCESS

• Before shipment: the machine will be insured, to ensure cost from risks of shipment decreased to zero.

• Loading process: The senior technical engineer will supervise the loading and take videos and photos on site to send to customers.

EQUIPMENT INSTALLATION & MAINTENANCE

Mattress Tape Edge Machine Installation

• A brief video of installing Chain Stitch High Speed Mattress Tape Machine.
• 01 Attach and secure the machine body.
• 02 Install connection head and body, adjust buttons and parameters.
• 03 Contact Infinity team to get different model installation manual.

Mattress Tape Edge Machine Commissioning

• After installing the machine, adjust the parameters of the machine.
• 01 Connect the components and make sure the power is on.
• 02 Set machine parameters according to mattress size.
• 03 Test run, tape edge connection is appropriate.
• 04 Contact Infinity team to get different commissioning data.

Mattress Tape Edge Machine Maintenance

• 01 Disconnect power and electrical appliances before maintenance.
• 02 Maintain the head according to the head manual.
• 03 Regularly check and clean up electrical and pneumatic components.
• 04 Regularly perform anti-rust treatment and lubrication on the nuts of the head lifting mechanism.
• 05 Contact our customer service to get more maintenance tips and installation instructions.

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Products: Mattress Spring Machines; Mattress Foam Machines; Mattress Quilting Machines; Automatic Production Line & Glue Spray Line

About Us: About Us; Customized Solution; Technical Support; Mattress Making Process

Contact Us: No.8 of Pazhou Avenue East, Haizhu District, Guangzhou City, Guangdong Province, China; [email protected]; 0086-18926236446

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